Hp touchpad not working windows 10 after update Here is a document that shows how to update drivers that are not working correctly with Windows 10. I have gone in Device Manager and searched for drive updates, there are none - I am apparently running the best driver available. Do not worry. Right-click on your touchpad driver and select Update driver from the menu. I used a wireless keyboard and mouse to make do for a while (including an update to Windows 11) but now wish to resolve the problem. I have tried updating drivers, including optional updated in Windows update, and nothing solves it. Dec 13, 2021 · In fact, even going back to Windows 10 has not resolved this problem for me. Right-click on Windows and select Device Manager. xx drivers and disable the automatic driver update for this Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Scroll down and click Additional mouse options. 0 will not be able to upgrade to Windows 11, and will no longer receive security updates. It might be that you need to update the drivers for your touchpad. I have uninstalled the touchpad drivers and reinstalled them. Open Device Manager. If the upgrade is available for your device and you want to proceed, download and install it. I suspect they probably haven't released a BIOS update for 20H2 yet. Now locate the Touchpad device. Dec 22, 2023 · My touchpad is not working after windows 11 update. Tried to reinstall the driver, but the touchpad isn't listed in my devices. COM. However, if you’ve disabled automatic updates on Windows, the touchpad drivers on Jun 18, 2017 · I have an HP Pavillion x2 detachable win-10. From the past few months my touchpad is not properly working, i. Jun 14, 2020 · If this does not work then try this link: https://hp. I've suddenly started having issues with my touchpad. Scary stuff. Could occur after Windows Update or upgrade from Win 10 to 11. So as to ensure there is antivirus protection I have installed MCafee free trial, which is running OK. Apr 11, 2022 · Let's try a couple of steps and check if the issue persists. Any ideas? Jun 22, 2024 · To resolve the touchpad issue on your HP laptop after installing Windows 11, you can try the following steps. Press the down arrow to highlight Windows Update and press Jan 6, 2016 · HI there, I am praying someone can help me. Hi Team, I'm facing Touchpad issues since 2022 after updating my windows10, while switching on Laptop I'm able to move cursor but after right clicking it not showing any popup, if I do left click or tried to open any file then I'm getting properties pop up of the file instead of running or open, I tried installing my HP sys driver again but still I'm facing same issues again. Check for Windows updates . Feb 25, 2018 · Touch pad is not working after reformat to windows 10 64bit make sure you have all the latest Windows updates. Sep 7, 2023 · My touch pad and keyboard stopped working a while back after a Windows 10 update. 1 and touch pad worked fine) the touch pad no longer works. Unfortunately HP only offers Windows 10 drivers despite my model HP Omen 17-an101na running Windows 11, so there are no updates from HP. If the external mouse is not working or you are not able to access one, follow the instructions below to navigate through your computer using the keyboard, very carefully. It found a problem, fixed it, but didn't fix the touchpad. Also, I tried reset CMOS Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. Open Nov 18, 2023 · My touch pad stopped working recently. Ways to Fix Touchpad Not Working on Windows Laptop Why Is My Laptop Touchpad Not Working? The touchpad might stop working for a variety of reasons. Jan 22, 2024 · Omen 15-dc0003nx , synaptics touchpad driver not working, I installed all the drivers from hp drivers portal but of no use. Locate the Problematic Device: Find the I2C HID Device under Human Interface Devices or Other devices. e; the gesture dont work, the tap to click and click drag doesnt work, even the touchpad buttons dont work quite a few times. -Choose an old driver and use it. Drivers Were Removed And Replaced, Bios Was Updated, H/w checks out - F2 On Startup Keyboard And Touch Pad. I've tried double tapping the left corner - no change. The system should find the driver in your folder and update. In august / sep upgraded to windows 10 and thats when the problems started!!! My touchpad has stopped working. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. It was working fine before the update, nothing else seems to be wrong and the touchscreen still works too. The touchpad might not work if the last Windows 11 update is not compatible with the system or touchpad. Once the computer finished restarting from the installation I went to a page online and it worked perfect. but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. Brought my HP ENVY 17-j053ea Notebook PC early 2014, working fine running on windows 8. Jul 10, 2023 · Windows will ask you to confirm that you wish to uninstall the driver. In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. Then I noticed, trackpoint is not working. I was reinstalling windows, and installed Synaptics drivers "19. Also, if you still have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant. Dec 3, 2021 · Description : HP ELITE X2 1012 G1 TABLET . Only way in is to use a USB mouse and Keyboard. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. I tried the followings methods. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. Welcome to HP Support Community. First, you have to update the BIOS and then try to update the touchpad drivers. - Still no functionality when I boot into Ubuntu. So next I followed the '7 ways' as mentioned above. Jan 22, 2018 · It was noticed on 22nd after Windows 10 updates. Trackpoint has started to work, but like @up said, I lose multitouch. When i update bios and start the laptop it starts working till the next restart. a) Locate the touchpad driver. I have the same issue with my MECER laptop and even went and took it in for a service and fixing , but the funny part is , is the fact that my laptop is almost brand new still but it's already been sent for repairs The new update to Windows 11 is causing a lot of problems for Jul 4, 2024 · After updating to the recent version of Windows 10, many HP users have reported that the HP laptop mouse is not working. tech-recipes. External Keyboard and Mouse: Apr 12, 2021 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. No recent OS updates or installations. please guide me Apr 7, 2020 · Click Check for updates and messages to scan for new updates. I will try to help you. Fingers crossed! Regards, Aayush Mar 29, 2023 · However when I launched the computer as normal it wasn’t working again. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. 1 last night after finally getting my laptop running again (has broken 2 times with maybe a years worth of use) and now my touch pad isnt working. As you see I use my laptop’s trackpad but it is barely responding. Apr 23, 2023 · I suggest to follow these steps and if that did not work, please let us know: If your touchpad isn’t working at all after upgrading to Windows 10, you’ll need to plug in a USB mouse temporarily to try to fix things. Oct 12, 2023 · 4). Nov 3, 2021 · This post on Reddit, "Windows 10 does not detect touchpad (not shown in device manager)" seems promising, although it's two years old. Is sometimes present even after a clean OS install. i have tried installing in compatibility mode and the driver says it installed and device is up to date but that is not the case. Dec 17, 2018 · The first thing to check is if your laptop has the Windows function key that enables/disables the touchpad. We are very disappointed with Windows 10 - 1909 Mar 28, 2019 · Restart your device and Windows will attempt to reinstall the driver. If it does not find the driver recheck that the driver is not zipped. However, when completing the boot into Windows (immediately signs into user because there is only one user set up and no Aug 24, 2022 · Microsoft provides a series of updates to their customers. Sometimes, Windows updates can include fixes for hardware issues. Check if the touchpad is turned on, if not, turn the button to On under Touchpad. 1. Restart your system after the installation to apply the changes. I have also updated Windows 10 to version 1903. While I am using the laptop the keyboard or touchpad (but never both at the same time) will randomly stop working and I will need to restart the laptop in order to get them to work again. it was working fine all day and now it just stopped. The touchpad had issues like this before but never this long or serious, and it’s with the same Code 10 issue. The touchpad on my laptop (HP Envy*) isn't working. I have tried a lot of Lenovo Sep 9, 2020 · Step 2: Expand Mice and other pointing devices. Ran it again. after updating to windows 10 21H1 it stopped working properly: sometimes it recognises more than one finger touching it ( as you can see in the dinamic icon) and it starts resizing pages Feb 20, 2025 · ISSUES: - I recently found answers to Synaptics touchpad issues, that are not on this forum - Lost user settings: momentum glide, pinch zoom, 2 finger slide for scroll, etc [called Synaptics Touchpad Enhancements] + Difficulty opening Synaptics Control Panel, and when open it, a dialogue box mentio Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . i can not even find the touchpad in the device manager. If Windows Update says your device is up to date, you have all the updates that are currently available Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. If the touchpad on your HP Stream Notebook is not working after reinstalling Windows 10 Pro, you can try the following steps to troubleshoot and resolve the issue: Aug 9, 2015 · Here is a link to your Synaptics TouchPad driver for Windows 10. The Windows 10 Update may disable your trackpad scrolling function. If the problem with the touchpad is due to a bug in Windows, an update might fix the issue. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . If your touchpad has stopped working shortly after updating any drivers, a driver conflict could be the problem. Apr 23, 2021 · However, Windows 10 update has stopped working and the Microsoft Windows 10 update repair tool didn't fix it. care/2ihSeEb. Device settings Next, click Start > Settings > Devices > Mouse & touchpad. For information on how to update drivers using Windows Update, see the following article: Automatically get recommended and updated hardware drivers. Feb 18, 2024 · go to Start > Settings > Update & Security > Windows Update and select Check for updates. In Windows, you can roll back driver updates in Device Manager. I'm a graduate student with finals coming up in 2 days. 5. Check for Windows Updates: Ensure that your Windows 11 operating system is up to date. Welcome to The HP Support Community. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. After a Windows update, the first thing to do is update the mouse trackpad driver. 19420 please help me sir I'm waited from too long time Feb 3, 2025 · If the problems started after a recent update or installation, consider performing a system restore to a point before the issues began. It sounds like the touchpad driver may not have been reinstalled properly after your Windows 10 Pro reinstallation. After this date, devices without TPM 2. Update your Notebook computer to the latest BIOS from HP. As issues are identified, HP will release updated drivers and software as fixes through Windows update as well as our Software Download pages. Sometimes, other devices might conflict with the touchpad. Sometimes, system updates can include fixes for hardware issues. Both devices work during booting but stop working when I get to the login screen. Mar 2, 2024 · Go to the System Protection tab, click System Restore, and then follow the prompts to select a restore point from before the update. May 4, 2016 · First, try uninstalling the TouchPad from device manager, then restart the notebook. 19. Oct 31, 2023 · I had to reinstall windows for a HP 250 G9 6Q947ES which initially had Windows 11, I wanted to install windows 10, as I don't like windows 11, i downloaded media creation tool to my usb, configured bios to boot from usb, as soon as the windows 10 installation came up I could not use the trackpad, i was thinking maybe its because I had an May 18, 2022 · Welcome to the HP Support Community! I'd like to help! I see you are experiencing touchscreen issues with the HP Pavilion X360 Notebook. This generally happens every couple of days. BIOS Update: Check if there is a BIOS update available for your laptop. Feb 19, 2022 · Hello HP Community, I recently purchase a Freedos HP 240 G8 Laptop and installed Windows 10 Pro on it using a USB prepared from windows 10 downloaded from the Microsoft site. Follow the on-screen instructions to update the driver online. I currently use a USB mouse but this isnt a solution. I have a few recommendations . com/rx/66163/how-to-install-precision-touchpad-drivers-on-windows-10/ This will add extra touchpad options under Settings>Devices>Touchpad. Feb 13, 2023 · Try these fixes for Windows 10 touchpad that work most often:1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service After attempting to update the he driver and then disabling/enabling it failed I decided to Uninstall and then Reinstall the device, this worker for a day until the issue again persisted. This can be done both manually and automatically. Hi,I just found out that after the recent OS update version 21H1, my touchpad stopped working. I have done the HP PC tests, failed the keyboard and the touchpad tests because, obviously, they aren’t working. I've Check For Computer Driver Updates. i have updated all the updates via HP support Assistent and the windows updater. . May 25, 2021 · Try reinstalling the Touchpad Drive from Device Manager - Select the Start button, type Device Manager, and select it from the list of results. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. But after 7 days, there was an automatic installation of updates and now they are not working again. The best way to fix the HP mouse not working is to update the touchpad driver. I checked the device manager and i see "This device cannot start. I have tried cancelling the harsware acccelleration option. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Jan 19, 2024 · The “HP laptop touchpad not working Windows 11/10” issue will happen if you disable the touchpad accidentally. I tried with the Elan Touchpad for model 15s-fq1040ns instead, and used the Device Manager to change the drive to the file contained in SP111394, which is supposed to be the Dec 31, 2017 · In Windows this laptop's keyboard and touchpad do not respond after boot into Windows. I Jan 9, 2019 · After installing the 1809 update for windows the touchpad on my hp laptop does not work. I hope this helps. I'm really surprised Microsoft have not fixed this by now, its been a while. described in the above fix and download the compatible touchpad driver for your HP laptop. Nov 5, 2019 · Select the box next to any updates you want to install, and then click Download and install. Looked at support videos and articles. Jan 16, 2024 · Hi @JoShewa,. Jul 12, 2018 · As you mentioned the touchpad has stopped functioning after the BIOS update. The following combinations are some common function keys that enables/disables the touchpad in Windows 10: Fn + F5 / Fn + F6 / Fn + F9 / Fn + F3. (Code 10) A request for the HID descriptor failed. Enable Touchpad in Settings. Device Manager Although the recommended method to update the touchpad drivers is by using Windows Update, the touchpad drivers can also be updating using Device Manager. Feb 28, 2020 · All working fine on my HP touchpad until last week Windows 10 update,. Meanwhile, in trying to fix this problem I was trying different drivers. To open HP Support Assistant, double-click the HP Support Assistant icon . I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine und Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. Symptoms of Driver Problems Feb 19, 2017 · I just want to note that the replacement of the "Intel Serial io driver chipset without connected standby support" driver which is available in the HP support for the HP Stream 11 solved my touchpad problem when I experienced problems after a fresh install of Windows 10 (which had been an upgrade from the original 8. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows loads the cur Apr 5, 2020 · Operating System: Microsoft Windows 10 (64-Bit) Hi, I had a problem of my hp envy laptop touchpad which occurred few days ago. They had to roll back, too. Check to see if you can use an external mouse. If the “touchpad not working HP” issue persists, then go on with other solutions. Thanks. The system might at times shut itself off during installation. Thank you for posting your query, I will be glad to help you. One solution would be to uninstall the Synaptics driver version 19. Refer this article to know more information about using the HP support assistant. Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. I have installed all versions of touchpad drivers. If I install a touchpad driver, It is not shown in device manager. Press the Windows + I to open Settings. g. Every time I use Chrome browser the cursor disappears after a while. For your HP Elitebook 840 G6's non-functioning touchpad buttons post-Windows 11 install, download specific touchpad and keyboard drivers from the HP support website. 3) If the updates are available, click on install and restart the Oct 21, 2024 · Go to Settings > Windows Update and check for any additional updates. c) Click on “Search automatically for Updated driver software” option. May 5, 2022 · 7) Expedite install of all Windows Updates in Settings > Update & Security > Windows Update > Check for Updates, including needed restarts, then go back to check again until no more are offered. Nov 19, 2024 · Hi @GB115,. If the issue persists after turning it on, move to the next solution. 49), no matter how I move my finger on the touchpad, the cursor goes to one of the corners of the screen. 5. This should allow the system to install compatible drivers. I have uninstalled the drivers and when restarted still not working. After few Commenting two years later, but stumbling across your post enabled me to fix my touchpad after three days of banging my head against a wall. To do this, simply double-tap the upper-left corner of the touchpad. If I go into device manager in the 'mouse and other poiinting devices' section there doesnt seem to be an option for a touchpad. Then the keyboard, mouse and touchscreen stop working,. Made sure the touchpad is enabled Reinstalled the keyboard Jun 22, 2022 · Windows Update switched the driver to a Microsoft generic one which is not working. Ensure the touchpad is enabled. Sep 25, 2020 · Hi, have a HP Envyx360 and have been having an issue with the keyboard and touchpad working. HP and Microsoft work together to identify issues that may occur post Windows 10 updates. This sucks as I'm no longer able to scroll using my Jun 16, 2021 · elan clickpad driver not working properly after windows 10 21H1 update to whom it may concern my name is Simone and I have an issue with my laptop's touchpad. I have also pressed the 'ESC' key on my keyboard when it starts up, and it works, where I then pressed the 'F11' k Jan 29, 2025 · Check Windows Update for any driver updates under Optional Updates. Windows itself installs Synaptic SMBus Touchpad driver. Update Driver: Jun 5, 2024 · A driver conflict means that the installed software update unexpectedly affects how another piece of software functions. If the issue started after a specific update: Open Settings > Windows Update > Update history > Uninstall updates. 2). 2. 0. Here are some steps Aug 23, 2022 · The Windows 11 touchpad not working often occurs after a user makes a Windows 11 update. After this, I have found that the touchpad no loger appears in the Elan box in advanced mouse Mar 21, 2025 · 9 Ways To Fix HP Touchpad Not Working Issue. Both work in the HP Hardware Diagnostics UEFI and BIOS, but once Windows Feb 18, 2020 · Hi Bill. Oct 15, 2024 · Devices to stop working (e. Make sure the Windows and HP support assistant updates are up to date. 6. When I restarted I was back to square-1 and the touchpad no longer worked. Aug 1, 2015 · The version 19 seems to be having few issues such as the touchpad settings getting reset to default on each reboot and for very few people like you, the touchpad is not at all working. Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. To find touchpad devices, select Human Interface Devices or Mice and other pointing devices, then right-click (or press and hold) the device you'd like to update. Adjust touchpad settings: Try increasing sensitivity under Settings > Bluetooth & devices > Touchpad. Jan 12, 2025 · in my HP laptop touchpad is not working after windows update. Any help will be appreciated. Jan 3, 2018 · Hi, I have had the above laptop for a few weeks, at first the touchpad was fine, now it does not work at all. Aug 2, 2019 · Restart your device and Windows will attempt to reinstall the driver. First of all, when I unplug my USB mouse the pointer disappears completely. Feb 8, 2024 · Check for Physical Damage: Inspect the touchpad for any physical damage. ANd if i try to go into the advanced mouse options all it tells me i May 16, 2023 · 1. It keeps trying to uninstall it and then I give up after a while. You may not have to try them all; just work your way down until you find the one that works for you. Check touchpad settings in Windows Settings and ensure it's enabled. I immediately updated it using the Windows Update setting. I have asked HP to look into it. What caught my eye is the poster mentioning that the driver for “ Intel Serial IO” fixed it, because when I view the properties of my yellow!triangled I2C HID Device, the location is given as "on Intel(R Aug 28, 2021 · Hp Envy x360 windows 10-64 Keyboard and TouchPad stopped working after upgrading to windows 10 I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. Jul 25, 2024 · Hi @Ammy30,. i have downloaded the driver from hp and from synaptics and neither one works. Actually, I think I only installed the chipset drivers and not the touchpad driver so maybe that was the difference. With the latest drivers I could find (19. A" from HP site. After clean installation of Windows 10 PRO X64 UEFI 21H2, all updates from Microsoft update library, touchpad driver from HP product support website touchpad does not work after OS restart. After the downgrade, the touchpad st Feb 16, 2018 · Keyboard and TouchPad stopped working after upgrading to windows 10 build 16229. I did a complete reinstall. Roll back to a previous driver: Go to Device Manager > Mice and other pointing devices > Synaptics Touchpad, right-click, and select Properties > Driver > Roll Back Driver. Windows update fixes minor bugs, provides improved security, and improves systems performance. Apr 4, 2018 · I performed a BIOS update and suddenly my keyboard and touchpad have stopped working. Ran the troubleshooter. The laptop that I use is a Lenovo Yoga 7i Pro X. So back to the same problem. I noticed when I was doing the install that my touchpad was not working but if I connected an external mouse, it worked. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. I uninstalled Synaptics drivers and waited for windows to install his own drivers. Jun 9, 2022 · If the jump to Windows 11 has caused some issues with your touchpad, here's how to get it working again. Is sometimes fixed temporarily but keeps reoccurring. Tried driverspack software but still Jan 2, 2024 · If you’re on Windows 10, and you find that your Elan touchpad suddenly stops working, you’re not alone. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Occurs mostly in Windows 10/11. I have looked on other threads to try and get an idea. Then go into Microsoft Store app > My Library > Get Updates and expedite all Store app Updates, too, until no more are offered. I was not able to roll back my version of Windows. Sometimes, updating the BIOS can resolve hardware-related issues. Repeat this to your mouse 2) Update drivers automatically Run hardware and Device troubleshooter Press Windows Key + S, enter troubleshoot and choose Troubleshoot from the menu. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. , Wi-Fi not connecting, sound not playing) System crashes or freezes; Performance slowdowns; Windows 10 and 11 generally handle driver updates automatically through Windows Update, but sometimes updates fail, or incorrect drivers are installed. Some laptops have an Fn key function that disables the touchpad. -Look for Keyboard and run the troubleshooter. Here is a demonstration of what I mean. 1. Use the easy, automated solutions below to fix keyboard, mouse, touchpad, and clickpad-related issues for HP laptops and computers. Press Windows Key + I then select Devices. Here are the most common causes: Sep 1, 2015 · I would suggest you to update the Touchpad driver. Select Update Driver. You don’t need to try them all; just work your way down until your problem is solved. Update your touchpad driver. I've restarted the computer. If that doesn't work, reinstall the driver and let me know the outcome. Aug 11, 2024 · Hi, I am Dave, I will help you with this. I have tried the power-on HP PC Hardware Diagnostics UEFI (as described in this this thread) and both devices performed perfectly. Review the list of updates. Since then I have got help from hp via the device assistant (chat). As you advised, I did a complete factory reset using the HP Cloud Recovery Tool method you linked me to. Even the cursor is not showing. Thank you for sharing some information, it seems that there are no known issues that have been received regarding the update causing this issue. May 30, 2024 · BIOS Update. - Look for Mice and other pointing device and expand the List - Look for Touchpad driver then right-click it, and select Update Driver. Once done proceed with these steps. After the update, everything seemed to work well except for the touchpad. Dec 7, 2018 · My touchpad is not working. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. -Look for HID Touchpad driver that was installed. I could not try your fix as the I2C HID Device does not uninstall for me once the touchpad is no longer working. Confirm whether the touchpad turned itself off during the installation process. I tried updating my os from windows 10 to windows 11 and even after updating, still touch pad is not working. So, you should try re-enabling the touchpad feature first. Update the Driver via Device Manager. 8. Check for Conflicting Devices. Select the box next to any updates you want to install, and then click Feb 25, 2020 · This work with external USB mouse but not the touch pad for the laptop. system is up to date including bios. 610 update same problem in previous version synaptics touchpad driver is completely install but not working in this version the driver can't even Install always show a massage this program is not compatible with the os 10. I Aug 26, 2020 · Not working sir after the windows 10 20h2 19420. Even if i delete and i try installing driver avilabe at hp for my laptop and window v 1909, Windows installs their default driver. If you have tried all these steps and the touchpad is still not working, it's possible that there is a hardware issue with the touchpad itself. If I go into device manager in the 'mouse and other poiinting devices' section t Jan 17, 2024 · Visit the official HP support website, enter your laptop's model number, and download the latest drivers. Use HP Support Assistant for automated driver updates. Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11/10, the issue might be the touchpad driver. If that does not work, then uninstall that driver and try this driver instead: sp68122. Type in the Search box the file path to your folder and click on Next. Updating your BIOS can sometimes fix hardware compatibility issues. The fix that worked for me: Go to BIOS > Main and change Touchpad settings from I2C to PS2 then restart your Sep 27, 2022 · Hi, After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. If this is the case for your computer, it is possible you accidentally disabled your touchpad by pressing this combination on your computer. In the following paragraphs, we will delve deeper into practical solutions aimed at fixing the HP touchpad not working issue. Go to Settings > Windows Update and check for available updates. Navigate to Bluetooth & devices > Touchpad. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. I performed another BIOS update of the same version and no difference. Apr 25, 2020 · I understand that the touchpad is not working. After confirming and uninstalling your keyboard driver, restart your computer. 3. Touchpad wasn't working. Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. Feb 23, 2021 · Sometimes this is after a few minutes, and sometimes after 2 hours of watching shows. - 8985189 My touchpad is not working Jul 30, 2015 · I uninstalled the old program from the computer and downloaded and installed the new one. Also ensure Windows is up to date. HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Here are the solutions you can try to fix the HP laptop Touchpad not working. May 20, 2021 · even when I boot from a USB with Windows 10 to install from scratch, the touchpad does not work within the install menus appear. Dec 21, 2020 · 2019 HP Elitebook 840 G5 with Windows 10 (64-bit). xx and install the version 18. I tried to fresh install from cloud Windows 10 like factory settings, also the same problem came. Dec 23, 2024 · Hello, thank you for your feedback on your issue here, it seems that you are experiencing a black screen when you use the touchpad the computer will then go black after the win11 update. Here are 3 fixes for you to try. Jun 13, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. Click on Uninstall. I have tried disabling the touchpad drivers and reverting to the generic windows driver. Sep 14, 2022 · Fix 2. But fear not! As always, we’re here to help. If there are updates, follow the instructions provided by HP to update the BIOS. I have uninstalled all updates, but the problem still persists. 70 Rev. When I enter the model in the Driver section, it offers no results, everything is empty. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. Also, uninstall the keyboard in device manager and restart the computer. Also, ensure Windows is up to date. Update Windows: Ensure that your Windows operating system is up to date. If you’re still clinging to Windows 10, then the news you need to know is that Microsoft will end support on October 14 2025. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. The driver has been automatically uninstalled from my system. If Windows Update says your device is up to date, you have all the updates that are currently available Nov 11, 2023 · Hello everyone,Two days after the most recent Windows 11 update (23H2), my touchpad has all of a sudden stopped working. I tried installing application available on windows store for synaptic touchpad, that fails to install. Updates with a blue information icon are optional. Follow the steps below to update the driver: a) Press Windows and x key together and select Device Manager. Issue went away until I installed the last Windows 10 updates. exe . I have updated Windows 10 with all available updates. -Click Troubleshooter then Additional troubleshooter. Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. Updates with a yellow information icon are recommended. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Off topic, our Lenovo laptop suffered from "repair boot loop" issue after upgrading Win 10 - 1909. Check for Fn Key Combinations. The only clue I had was that in Device Manager, under Human Interface Devices, there was "I2C HID Device Sep 20, 2019 · The reason I originally posted was that the trackpad/cursor issues became significantly worse and, in whole or in part, unresolvable after the Windows 10 version 1903 update. Unfortunately, the problem has also stopped Windows 10 built in Antivirus from working. Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. I've looked for mouse settings in settings - the touchpad does not show up. Windows Update: Make sure that Windows is fully updated. Many Windows 10 users are reporting this problem as well. Changed the Windows but of no use. Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. In light of these potential causes, users must be familiar with methods to address and resolve touchpad issues on their HP devices. Hopefully some of you know the answer eto my problem. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. And it won't work until I downgrade that particular driver. Solution 1: The keyboard in Windows 10 has an automatic detector to disable the keyboard and the trackpad as soon as it becomes a 'tablet'. I am not sure why that did not work for you. Compare the latest drivers available for downlo. Press Win + I to open Settings. I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. Dec 26, 2021 · Try installing the Microsoft precision touchpad driver: https://www. 7. Update or Reinstall I2C HID Drivers Feb 21, 2021 · After the 20H2 update, my touchpad quit working. Method 5: Enable Touchpad from Settings. My touchpad stopped working after I replaced my HP laptop's SDD and reinstalled Windows 10. Power button, touchpad, fingerprint reader and any external keyboards work fine. I've tried device manager but its does not show up but when I plug in a usb mouse a HID compliant mouse registers. If you installed this application May 19, 2024 · Fix 3: Update or Reinstall the Touchpad Driver. Even though in diagnostics the touchpad works perfectly there must be a fault somewhere preventing the touchpad being recognised when in windows OS and even when booting from Dec 22, 2024 · Whether you have a Dell, HP, Lenovo, or Asus laptop, these fixes will help you get your touchpad back to working condition. Roll back addressed the issue. Update my system, update to date from system settings as well as by HP support . Now the troubleshooter is broken. 3 Jun 4, 2020 · After restart the touchpad seemed to work ok but a popup said a restart was needed to complete update. Jul 15, 2019 · Hello, I have the same problem on my HP 840 G3. Follow the instructions provided on the website to update your BIOS. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). Since you have a Acer do to the Acer website and see if they have a windows 10 update for your touchpad. I connect a sub mouse and all works fine. 1). If that didn't work, try using the generic driver that comes with Windows. For information on how to Jul 28, 2023 · Check for BIOS updates: Visit the HP support website and check if there are any BIOS updates available for your laptop model. 9. - Select Search au Aug 29, 2023 · Select the box next to any updates you want to install, and then click Download and install. Verify touchpad functionality in BIOS/UEFI settings. See if HP Support Assistant can locate the correct Aug 25, 2022 · I've tried all of the basics (uninstall/reinstall, install old drivers [doesn't take], disable/enable, reinstalled Windows TWICE), but recently my touchpad has stopped working while in Windows. Visit the HP support website and look for any BIOS updates available for your HP Pavilion X360. Ever since I updated to Windows 11, my touchpad has stopped working randomly. In such cases, manual intervention is necessary. Feb 8, 2016 · after a windows 10 update i can no longer use the touch pad on my hp stream. However the keyboard is working but i am not able to use the touchpad. 1 operating system). Mar 7, 2016 · Just upgraded windows 10 from 8. but it's not working. To access it go to the following menu items: Feb 4, 2024 · There was a recent update of my windows 10 to version 22H2. Click on “Browse my computer for driver” ” (do not select Search automatically for updated driver) and click the Browse button. Dec 12, 2019 · Windows 10 Known Issues. b) Right click on the Touchpad driver icon and click on “Update Driver software”. I tried the whole sequence on the HP Troubleshooting Guide for both Keyboard and TouchPad and nothing solved the problem on Windows. 1) Update the Touchpad driver from the PC maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Sometimes, a damaged touchpad might not work properly even with updated drivers. Restart Laptop Aug 22, 2024 · I have an hp probook 640 g1 which runs on Windows 11. To do that, go to Settings > Windows Update (Windows 11) or Settings > Windows & Security > Windows Update (Windows 10) and then click the Check for updates button to let Windows 10/11 download and install the correct touchpad driver. Step 3: Roll Back or Reinstall Windows Update. But no worries, it’s possible to fix. Jan 1, 2025 · Thank you for your reply. Dec 15, 2023 · Step 5: Now that you have uninstalled the touchpad driver, it’s time to install a fresh touchpad driver again. It DOES work in the BIOS screen, etc, however. Here's the steps you can try, first let's work on the issue with the keyboard. Open Device Manager: Right-click on the Start button and select "Device Manager". Oct 27, 2015 · Hi, I did a fresh install of Windows 10 on my Stream 11 also and the touchpad did not work after the installation until I installed the chipset drivers from the hp. It updated the BIOS to F. If you are still having trouble, then try updating the driver using this: sp72142. Try updating the touchpad driver. I really need my laptop to be fully functional. May 4, 2020 · After the installation of Windows 10, everything works fine until this particular update of Synaptics touchpad driver. Although not a real resolution but we need to recover productivity. Click Start -> Settings -> Devices -> Touchpad to open laptop computer touchpad settings window. May 23, 2016 · Since upgrading my HP laptop to Windows 10 my touchpad has completely stopped working. 44. Also for reference the F button functions such as brightness etc don't work either at that stage. com site. After press the touchpad It can wake up keyboard backlight but no cursor appears. Windows updates typically handle driver updates automatically. I used HP Support Assistant to scan for BIOS update, but it said my laptop is current. You could try using the Windows Update Troubleshooting tool to fix the problem. Kind regards, Bart Oct 9, 2024 · - The HP driver page only shows one option for Windows 10 (after selecting both the generic Windows 10 option and the specific quality release), attempted older versions for Windows 11 as well. Click the update name for a description, version number, and file size. Although the problem occurs after an update, sometimes subsequent updates fix problems from previous updates. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update Touchpad stops working randomly. I have tried a multitude of things which som Nov 14, 2019 · Got it. As soon as the driver is updated and I restart the laptop the touchpad becomes dead. Jan 7, 2025 · If your touchpad stopped working after a recent update, you might want to uninstall that specific update by going to Settings > Update & Security > Windows Update > View Update History > Uninstall Updates. I have done all Windows updates, updated the driver and still connot get it to work. 2) Check for updates. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. but changing install did not work as well. " inside I2C hid driver which has a yellow caution symbol below. It is under hidden driver and shows a device status- This device is not Nov 14, 2024 · If available, download and install the latest drivers for your touchpad. xfdxjw ueqput fsilbxj xzodjss fegystbr vwlquo pxuzs vcnjhhb pivic shuxw kkuiupm npzp dmpol aqf iwkj